User Guide of WhatsApp Transfer

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Transfer


How to Transfer WhatsApp from iPhone to Android Directly


Tips
  • To improve consistency during the transferring process, it is recommended that you perform data transfer by operating Backup and Restore separately by following their specific instructions(Check the instructions). By doing this, you can complete the transfer without connecting two devices to the computer at the same time.

  • Step 1 Launch Mobitrix WhatsApp Transfer.
  • Step 2 Connect Android/iPhone with the computer.
  • Step 3 Start transferring.
Step 1
Launch Mobitrix WhatsApp Transfer

Launch Mobitrix WhatsApp Transfer on your computer. Select the "Transfer" feature from the toolbar on the left side. The corresponding icon looks like this: Mobitrix WhatsApp Transfer - transfer icon

Mobitrix WhatsApp Transfer - Connect device to Computer

Step 2
Connect Android/iPhone with the computer
  1. Connect Android and iPhone to computer via a USB cable.

  2. Please unlock your Android/iPhone screen lock and click "Allow"/"Trust" in the pop-up window.

    For Android:

    Mobitrix WhatsApp Transfer - Connect device to Computer - Windows

    For iPhone:

    Mobitrix WhatsApp Transfer - Connect device to Computer & Trust - Mac
Step 3
Start Transferring
  1. After setting your iPhone as “Source”, Android phone as “Destination”. Click on Transfer to start the transferring process.

  2. Mobitrix WhatsApp Transfer - Connect device to Computer

    Note
    • Before transferring from iPhone to Android, you need to log in to your WhatsApp account on your iPhone.

  3. Transferring Process

    1. Read the relevant instructions as shown in the figure below before transferring, and then click "Continue".

    2. Mobitrix WhatsApp Transfer - Continue to transfer Android Device

    3. You need to back up your WhatsApp chat history to the local storage of your Android phone instead of Google Drive, and then tap "Done" on the screen.

    4. Mobitrix WhatsApp Transfer - transferred done

    5. Please confirm again that you have finished backing up WhatsApp to the local storage of your Android device and then click "Continue" please.

    6. Mobitrix WhatsApp Transfer - Confirm that you have finished backup and click on Continue

    7. The Developer Version of WhatsApp (100% protection of your privacy) will be installed on your Android device. After the installation is complete, you need to follow the instructions to log in to your WhatsApp account and then click "Done" on the screen.

    8. Mobitrix WhatsApp Transfer - Install completed

    9. After the transfer is complete, you can log in to WhatsApp on your iPhone device.

    10. Mobitrix WhatsApp Transfer - Allow your device and Log in WhatsApp

  4. Transferred successfully.

  5. Mobitrix WhatsApp Transfer - Transferred Successfully

Note
  • After restored successfully, your iPhone will reboot, during which you need to reset some of your iPhone settings. Don't worry. No data will be lost.
  • During the process of logging in to WhatsApp in Step 3 above, if there is a prompt asking whether to recover data from iCloud, you need to select "Skip", and then click "Done" on the screen.



Indirect Way to Transfer WhatsApp from Android to iPhone


Tips
  • To improve consistency during the transferring process, it is recommended that you perform data transfer by operating Backup and Restore separately by following their specific instructions. By doing this, you can complete the transfer without connecting two devices to the computer at the same time.

  • Step 1 Launch Mobitrix WhatsApp Transfer.
  • Step 2 Connect your Android with the computer and then start backup.
  • Step 3 Connect iPhone with your computer and then start to restore.
Step 1
Launch and install Mobitrix WhatsApp Transfer

Launch Mobitrix WhatsApp Transfer in your computer and click on Back Up icon in the toolbar on the left side. The icon looks like this Mobitrix WhatsApp Restore - Restore icon.

Mobitrix WhatsApp Transfer - Connect device to Computer

Step 2
Connect Android with the computer and then start backup.
  1. Connect your Android phone with your computer via USB cable.

  2. Please unlock your Android/iPhone screen lock and click on “Allow” on the pop-up window.

  3. Mobitrix WhatsApp Transfer - Connect device to Computer - Windows
  4. Start backup: Click on “Back Up” button to start the backup.

  5. Mobitrix WhatsApp Transfer - iPhone - Connect Your Devices to Computer

    Note

      Before backing up, it is recommended that you complete the following operations in order to prevent the process from failure.

    • Turn off your Android Screen lock.
    • Use the factory-packed cable to connect your device to the computer.
    • Please place your device on a flat surface during the backup, which could avoid the unexpected interruption between your device and computer.

  6. Android Backup Process

    1. Read the instructions and click on Continue in the pop-up window.

    2. Mobitrix WhatsApp Transfer - Continue to restore



      Note
      • If WhatsApp has been installed on your phone, but Mobitrix prompts that WhatsApp is not installed, it indicates that your WhatsApp is an unofficial version. Then you can follow the link below to transfer your WhatsApp data manually. (https://www.mobitrix.com/faq/common-errors-faq.html# common-errors-faq-12)

    3. You need to back up your WhatsApp chat history to the local storage on your Android device instead of Google Device. Then tap “Done” on the screen.

    4. Mobitrix WhatsApp Transfer - transferred done

    5. Please confirm again that you have finished backing up WhatsApp to the local storage of your Android device via clicking on "Continue".

    6. Mobitrix WhatsApp Transfer - Confirm that you have finished backup and click on Continue

    7. The Developer Version of WhatsApp (100% protection for your privacy) will be installed on your Android device. After installing successfully, you need to follow the prompts/instructions to log in to your WhatsApp account and then click on "Done".

    8. Mobitrix WhatsApp Transfer - Install completed


      Note
      • When you log in the Developer Version of WhatsApp, WhatsApp will request access to storage, please select "Allow".

    9. Please check if your chat history data has been transferred to a customized version of WhatsApp. If so, please click on YES.

    10. Mobitrix WhatsApp Transfer - Transfer to a customized version

    11. When backup process completes, you can view all your WhatsApp data including images, videos, documents and etc in your computer via clicking View it.

    12. Mobitrix WhatsApp Transfer - Backup Completed

Step 3
Connect iPhone with your computer and then start to restore
  1. Tap the "Restore" in the toolbar on the left side. The icon for launching the Restore feature looks like this: Mobitrix WhatsApp Restore - Restore icon.

  2. Mobitrix WhatsApp Restore - Choose Backup to Restore Android

  3. Connect iPhone with the computer.

    1. Connect your iPhone to computer via a USB cable.

    2. Please unlock your iPhone screen and click Trust from the pop-up alert.

    3. Mobitrix WhatsApp Tap Trust to Close

  4. Start the restoration

    1. Find your backup file in the "Restore" list. Right-click the backup file you want to restore and tap "Restore to phone", and then select the target iPhone device you want to restore to.

    2. Mobitrix WhatsApp Restore - Choose a backup to restore to target Android device

    Note
    • Before restoring, you need to log in to your WhatsApp account on your iPhone.
    • Before restoring, you need to disable "Find My iPhone" on your iPhone.
    • Right-click to perform "Restore to phone", or you can directly click a restore icon button Mobitrix WhatsApp Restore Processat the far right of the backup file. Then you can select the target device that you want to restore to from there.
    • Click the icon of WhatsApp Business in the restore list which looks like this: Mobitrix WhatsApp Restore Process.

  5. Restore process

  6. Mobitrix WhatsApp Restore Process

    Note
    • The restoration duration depends on the amount of your chat data and the configuration of your computer.

    1. When the restoration is complete, please follow the instruction in WhatsApp Transfer to log in to WhatsApp on your iPhone as well.

    2. Mobitrix WhatsApp Transfer - Allow your device and Log in WhatsApp

    3. Restored successfully.

    4. Mobitrix WhatsApp Restore successfully


Note
  • After restoring successfully, your iPhone will reboot, during which you need to reset some of your iPhone settings. Don't worry. No data will be lost here.
  • Before restoring, you need to disable "Find My iPhone" on your iPhone.
  • During the process of logging in to WhatsApp in Step 1 above, if there is a prompt asking whether to recover data from iCloud or not, you need to select "Skip", and then click "Done" on the screen.