[5-Min] Restore WhatsApp & Business Messages to New Phone

Bradley Harvey | May 21, 2026 7 min read

A senior programmer well-versed in the mechanics of platforms like WhatsApp.

Have you changed a new phone? This guide will show you how to restore your messages of WhatsApp or WhatsApp Business, without losing any data.

Restore to Any New Phone via Mobitrix WhatsApp Transfer

Transfer WhatsApp Between iPhone and Android Devices

Mobitrix WhatsApp Transfer is presented as a three-part tool for transfer, backup, and restore:

  1. Cross-Platform Direct Transfer: Effortlessly transfer WhatsApp data to any new phone, whether from Android to iPhone or vice versa.
  2. Unlimited Free Backup: Safeguard your WhatsApp chats with our free backup service, without any storage constraints.
  3. Selective or Complete Restore: Restore your WhatsApp data to any iPhone or Android device, offering you the flexibility to choose between a full restoration or selectively retrieving specific data.

Steps to Restore WhatsApp Messages with Mobitrix WhatsApp Transfer:

  1. Download and install Mobitrix WhatsApp Transfer onto your computer, compatible with both Windows and Mac.
  2. Run the software and connect the old phone and new phone using USB cables.
  3. Click on Transfer in the left-side bar. Then confirm the old phone is the source and the new phone is the destination before you start.
  4. Select whether you want to transfer messages from WhatsApp or WhatsApp Business.
  5. Click the Transfer button to start the process. The software will move your messages to the new phone.
  6. Mobitrix WhatsApp Transfer Tool Click Transfer Button to Transfer Your Data

    Mobitrix WhatsApp Transfer Tool - Click Transfer Button to Transfer Your Data

  7. Once the transfer finishes, the chats should appear on the new phone.
  8.  Mobitrix WhatsApp Transfer Tool Data Has Been Restored to New Device

    Mobitrix WhatsApp Transfer Tool - Data Has Been Restored to New Device

Restore Across Android Devices via Google Drive

If you are upgrading or changing your phone but the new device runs on the same software (Android or iOS) as the old one, you can use WhatsApp’s official method for transferring the chats.

In case of an Android, you can use Google Drive to transfer WhatsApp data from one device to another.

The steps for this process are the following:

  1. Go to WhatsApp, click on the three dots at the top right corner and open the Settings menu.
  2. Click on Chat > Chat Back Up.
  3. Select the option saying, “Back Up to Google Drive.”
  4. Click on Back Up Now to start the back up process.

Once the backup is complete, all the messages are saved in Google Drive. To restore them to the new device, do the following:

  1. Log in to the same Google account that you used to back up your WhatsApp data.
  2. Install WhatsApp and enter the same phone number.
  3. Click Restore to get the WhatsApp data back.
Restore Whatsapp Messages to Android Using Google Drive

If you run into any problems while making or restoring a backup, you can check out the official WhatsApp guide for help.

Restore Across iPhone Devices via iCloud

If you want to transfer your WhatsApp chats from one iPhone to another, here’s how you can do that using iCloud.

Create an iCloud backup of the chat:

  1. Go to WhatsApp and tap on Settings > Chats > Chat Backup.
  2. Select iCloud Back Up and click on Back Up Now.
  3. This will immediately back up the messages to iCloud.

To restore the messages to another iPhone:

  1. Make sure you have signed into the same iCloud account as that used for making the back up.
  2. Download WhatsApp and enter the same number that you were using when you made the back up.
  3. When prompted, select the Restore Chat History option and the messages and other data will be restored to the new phone.
Restore Whatsapp Messages to iPhone With iCloud

If you are having trouble creating or restoring WhatsApp or WhatsApp business chat data on an iPhone, you can use this official WhatsApp guide.

If iCloud storage is the main problem, the two practical fixes are buying more iCloud space or using a computer-based transfer tool instead.

Summary

Given the challenges with Google Drive and iCloud, Mobitrix WhatsApp Transfer stands out as a great option.

Whether the problem is cloud storage or a cross-platform move, the article treats Mobitrix as the fallback when official restore methods are too limited.