10 Easy Ways To Fix iPhone Error 4013

Campbell Adams | Last Updated: Jan 22, 2022

5-year smartphone engineer, with rich experience in iOS software issues. He presents the most actionable solutions for readers in the most easy-to-understand manner.

Smartphones have become part of our lives. Often, we transfer files and documents between iPhone and computer, and in the case that an error 4013 occurs, this causes inconvenience. Luckily, this article will guide you on how you can easily fix error 4013.

What is Error 4013 and why does it happen?

Error 4013 mainly occurs in response to an interruption in the communication between your computer and your iOS phone. This could be a case of your iPhone disconnecting during an update or a restore process. Once this occurs, a message pops up on the screen that says the iPhone[device] could not be restored.

about iphone error 4013

Error 4013 results due to a breakdown of the communication. This could be in form of using a malfunctioning cable or USB port. Moreover, if your iTunes is not functioning as it should such as being outdated or not being supported by the current iOS version of your iPhone, then Error 4013 is bound to happen.

How to Fix iPhone Error 4013 in 10 Ways

This article aims at giving you a more focused solution for the error 4013 thus, the solutions below are arranged optimally to give an easy time with the problem. Methods 1 to 5 are common options to fix general small problems. If your iPhone persists showing the error 4013, Methods 6 to 10 are the recommended fixes.

Moreover, Methods 6, 7, and 8 fixes error 4013 without any data loss occurring but Methods 9, and 10 cause data loss. The methods below offer quick fixes but since iTunes is user-unfriendly, the article recommends using Perfix(Check this Methods) as it is more user-friendly and easier to use.

1. Use the Original iPhone USB cable

At times, if a faulty USB cable is used during communication error 4013 can occur. Thus, your iPhone may be disconnecting from iTunes or unable to communicate due to this faulty cable. The solution here is to use another USB cable preferably the original one that came with the iPhone.

iphone error 4013 via usb

If this doesn’t fix the error, try connecting to a different USB port or plug the iPhone into a different computer.

The good thing about this method is that it is free and easy to use.

2. Force Restart iPhone While Charging

Most random firmware crashes are remedied by restarting the device, a hard restart. Error 4013 is no different, force restarting your iPhone can fix it. Moreover, if you probably launched an app on your iPhone at night it might have crashed overnight cause the error. The fix for this is to restart your iPhone.

First, ensure your iPhone is charged. You can go ahead and force restart it while it’s charging.

To force restart the iPhone follow these steps:

  • iPhone 8 or later: Press then quickly release the button for volume up, repeat the same for the button for volume down. Finally, long press the side button until Apple’s logo displays.
  • iPhone 7 Plus, iPhone 7, and iPod touch (7th generation): For this, long-press both the button for volume down and the Top (or Side) button until Apple’s logo appears.

This is the official solution from Apple and no data is lost in the process.

3. Free Up Some Space On iPhone

In an event that space is running out on your iPhone, some functionalities tend to fail to function as expected causing errors. Freeing up some space can fix error 4013.

So, go ahead and clear some space by getting rid of the unused and unwanted data and applications on your iPhone. Moreover, data that you have backed up elsewhere like photos should be removed.

iphone error 4013 via clearing space

To clean up your iPhone, do the following:

  1. Open Settings > General > iPhone Storage
  2. Check the applications occupying large space
  3. You can either uninstall the app or clear its data.

By doing this, the error 4013 could have been fixed. If not proceed to the next methods.

4. Factory Reset iPhone to Fix Error 4013

Before you proceed with this method, note that it will wipe out all your data thus, ensure you first create a backup then you can proceed to factory reset your device. You can try to perform a factory reset on your iPhone. Before you proceed further, we recommend you create a backup of all your important files as this method is going to erase everything from the device.

iphone error 4013 via reset

Steps to factory reset:

  1. On your iPhone, open Settings.
  2. Navigate to General > Reset > Erase All Content and Settings
  3. Click on the option to erase all settings and content.
  4. If prompted, enter your passcode to confirm the reset.
  5. Enter your passcode if asked and click on “Erase iPhone”.

Once your iPhone restarts, error 4013 should be fixed.

5. Try to Restore Your Device on Another Computer

Error 4013 may result from your computer itself if the computer has issues. If this is the case, here’s what you should do:

  1. Verify the status of your internet, check if it’s working, reconnect or restart your Wi-Fi.
  2. Check any third-party software or firewall installed on the computer. Close the software or firewall then try again.
  3. Check the version of your computer and update it if need be.
  4. Connect your iPhone to iTunes on another computer.

6. Update iTunes

Updating iTunes depends on the type of your computer.

iphone black screen via itunes

If it’s a Mac:

  1. On your computer open iTunes.
  2. At the left of the Apple toolbar, click the iTunes button
  3. Tap on check for updates. iTunes will update in case there is any available update

If it’s a Windows computer:

  1. Open iTunes.
  2. From the menu bar, tap on the help button.
  3. Tap on check for updates. iTunes will update in case there is any available update

This method is both free and easy to perform.

7. Update or Restore iPhone from a Backup

This is an advanced iOS restore method that fixes error 4013 resulting from major software issues.

To use this method to update or restore your iPhone, do the following:

  1. Connect via a lightning cable your iPhone to the computer and let iTunes recognize it.
  2. once your iTunes is recognized, create a backup of your iPhone.
  3. Once you’ve’ created the backup, quickly press then release the button for volume up.
  4. You will be prompted to restore or update your device, first, choose update.
  5. If the update fails to fix the problem, click restore. All your data will be wiped.
  6. Once restoration completes, restore your backup by clicking on “Restore Backup”.

Using iTunes is the official recommended way by Apple moreover, updating doesn’t wipe out your data. However, its disadvantages include:

  • It’s only applicable if you’ve used iTunes before.
  • It’s time-consuming.
  • iTunes doesn’t guarantee to recognize your iPhone.
  • iTunes is user-unfriendly.

8. Use an Advanced Tool - Prefix

If you are still stuck at the error 4013, it’s time you use Mobitrix Perfix which is an advanced tool for solving the issue without any data loss. Perfix is an iOS system repair tool dedicated to fixing iTunes and iOS problems.

Mobitrix Perfix - Get Started! - Main Interface

Advantages of Perfix are:

  • No need to download iTunes or Finder.
  • No data loss is incurred.
  • Simple steps are involved.
  • Perfix has support for all iOS devices and versions.
  • Perfix is 100% Safe and protects the privacy of the data

To use Perfix, do the following:

  1. Download and launch Perfix on your computer.
  2. Connect the phone to the computer
  3. Once your iPhone is detected, click start.
  4. Download the needed firmware to fix your iPhone.
  5. Finally, click on the Standard Repair Option.
Mobitrix Perfix Standard Repair - Select Standard Mode

9. Put Your iPhone Into Recovery Mode and Restore

If the above methods have been unsuccessful in fixing error 4013, we recommend you restore your iPhone while in the recovery mode using iTunes.

For this, do the following:

  1. Connect iPhone with iTunes on computer.

  2. Once connected:

    iPhone 8 or later: For this, press then quickly release the button for volume up, press then release the button for volume down. Lastly, long-press the side button until recovery mode displays.

    iPhone 7 Plus, iPhone 7, and iPod touch (7th generation): Long-press the button for volume down and the Top (or Side) button until recovery mode appears.

  3. Finally, click Restore.

This method is disadvantageous as all data is lost, and iTunes is user-unfriendly.

10. Use DFU Mode

Device Firmware Update (DFU) is the last method that you should try if still stuck at error 4013 however, note that it’s is a complicated method, and all your data will be lost.

Ensure you first have the updated iTunes version on your computer installed. Then do the following:

iphone black screen via dfu
  1. Connect iPhone with iTunes on computer

  2. Enter DFU mode:

    For iPhone 6S or earlier: Long press the Sleep button while pressing the home button for like 8 seconds after which you release the Sleep button and not the home button. Keep pressing the home button up to when your iPhone is recognized by the computer.

    For iPhone 7 or 7 Plus: Long press the Side button while pressing the volume button for like 8 seconds after which you release the Side button and not the volume button. Keep pressing the volume button until your iPhone is recognized by the computer.

    For iPhone 8 or newer: Press then release the button for volume up, do the same for the down volume button. Long-press the side button of the phone. Once you see a black screen, long-press the down volume button. Long press these buttons but release the Side button after 5 seconds while holding the volume down button. Follow the on-screen instructions that will display.

  3. Select Restore and click OK in iTunes

  4. Press Restore iPhone

Your iPhone will be restored as new fixing the error 4013.

Part 3: What if no method worked?

Well, worry not, if still stuck just take your iPhone to an Apple store near you as it may be a hardware problem causing this. Moreover, you can still contact Apple support for them to fix the error for you.


To sum up, we all need our iPhones in good shape and when some errors limit us from using the iPhone, this causes inconveniences. This article introduced all the methods you can use to fix your iPhone when facing error 4013. For a quick fix, the article recommends using Mobitrix Perfix to fix the error.

Still unable to fix the error? Seek official Apple support.