‘I’m having an issue with WhatsApp backing up to Google Drive on an Android device. From there the backup stalled at 30%. I can’t get it to continue, even on a solid network. Is there a way to force WhatsApp to start a fresh backup? ’ – From forums.androidcentral.com
What to do if your WhatsApp backup is stuck on Android? There are 8 totally free tips for you to fix whatsApp stuck issue in This guide.
Below are the practical fixes this guide recommends for a WhatsApp backup that gets stuck on Android, starting with backup alternatives and then moving through Google-account and app checks.
Our Suggestion – Use an Alternative Backup Solution
Since not having a backup may not be a good idea, we recommend considering using a backup tool even if you find solutions to this problem. The most appropriate tool to use in this case is Mobitrix WhatsApp Transfer.
This tool can back up, restore, and transfer WhatsApp data, which makes it useful when the immediate problem is a Google Drive backup that refuses to finish.
- Backup all types of WhatsApp messages to computer. There is no limit to the backup storage. (Just be aware that the free storage of iCloud is only 5GB and Google drive is 15GB.)
- Restore WhatsApp messages to an iPhone or Android device. (This can also be done by iCloud or Google drive. But it will be very slow if the network is poor.)
- We adhere to our Privacy Policy and all of your data are stored only on your computer’s local hard drive.
Here is a simple step-by-step guide to create a full WhatsApp backup on your computer.
Step 1: Open the program after successful installation and click on “Back up WhatsApp on Devices”.
Step 2: Connect the Android device to the computer using an USB cable. As soon as the computer detects the device, click on “Back Up” to begin the backup process.
The backup starts right away. Keep the device connected to the computer until the process is complete.
WhatsApp Support Center’s Suggestion
WhatsApp Support Center also points to Google-account and Google Drive setup problems as common reasons for this issue. Their advice is useful because it focuses on the account and service requirements that backup depends on.
- Make sure that you have a Google account added to your device and that the Google account is activated.
- Make sure Google Play Services is installed on the device and fully updated, since Google Drive backup depends on it.
- It is also possible, according to WhatsApp Support Center, that your network connection is not strong enough to complete the backup. They suggest using a Wi-Fi network or making sure that the Cellular data network you are using supports both Google Play Services and WhatsApp.
Suggestions from Android Central Forum
We also went looking for solutions from the Android Central forum and many users had two main suggestions to help with this problem. They include the following:
3.1 Clear Cache on WhatsApp
Go to Settings > Apps > Select WhatsApp > Force Stop > Storage > Clear Cache. Once this is done, restart the device before attempting to backup WhatsApp again.
3.2 Use a Different Google Drive Account
Many users on the forum also recommend trying a different Google account, which lines up with the idea that the original account configuration may be part of the problem. If you have another Google account available, adding it to WhatsApp is a practical test before you keep retrying the same failed backup.
Suggestions from Reddit
The Reddit threads also offered two solutions that you can try. They include the following:
4.1 Force Stop WhatsApp
This can help if WhatsApp itself is hanging during the backup. Go to Settings > Apps > WhatsApp and tap “Force Stop”.
You can then reopen WhatsApp and attempt the backup again.
4.2 Use WhatsApp Beta
You can also try to use the latest version of WhatsApp and WhatsApp Beta is perhaps the best solution when you want to use the most recent version of WhatsApp. But while WhatsApp beta might be very helpful in this instance, it is often unstable and likely to cause problems with the device’s other features. To join the WhatsApp Beta program, go to https://play.google.com/apps/testing/com.whatsapp/join
Sometimes a stuck WhatsApp backup on Android makes it tempting to give up on backup altogether. The better approach is to work through the fixes above, keep a fallback backup if needed, and then return to Google Drive once the real cause is clearer.
