How Do I Retrieve My Registration Code?
Here you can retrieve your registration code if you run into the following situation:
- Have not received your registration code after your purchase.
- The code was lost during a computer crash or change.
- You have upgraded your product, and need the new registration code.
Enter the order number or the e-mail you used to place the order.
- If you enter the e-mail you used to place the order, the registration code will be sent directly to your email, please check your email box to find the code.
- If you enter the order number, for example "MOBITRIX21XXXX-XXXX-XXXXX", the registration code will be displyed on this page, please copy the code and paste on the registration winodows in the software.
- If you've placed the order successfully but it prompts "order does not exist" when you try to search, please allow 30~60 minutes until the order goes into effect in our database. If you don't receive the code after 2 hours, please contact our support team for further assistance.