iPhone Touchscreen is not Responding? Fix It by Steps!

An unresponsive touchscreen may be caused by a physical damage, a software crash or a misbehaving App. And this text will provide you some tips to fix it up.

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Bradley | Aug 31,2021
Reporter for five years, interacted with individuals working in the technology industry.

iPhone Touchscreen is not Responding? Fix It by Steps!

iPhone touchscreen may fail to respond at a time in which you are using the iPhone, and this isn't very pleasant. An unresponsive touchscreen may signify the iPhone has physical damage, a troublesome app, or some software crashing. Worry not; it's time you learned how to fix this. Stick around, and the article will guide you on fixing your unresponsive iPhone's touchscreen.

Part 1: Tips when your iPhone still works or when you do a precaution

Is your iPhone functional despite the screen not responding? If yes, try these methods.

1. Deal with Apps

If your iPhone touchscreen becomes unresponsive anytime that some apps are running, it's probably the apps causing this. Try the following:

a. Delete or reinstall the app

If the screen stops responding when a specific app is running, you need to delete or uninstall the application using the steps below.

i. Long-press the app's icon.

ii. Click Remove app > Delete app

iii. Click Delete again to confirm

Once the app is deleted, your iPhone's screen should start to function normally.

b. Contact the App developer

If still, the app is causing problems despite reinstalling it, then it probably has a bug. Reach out to the developer.

i. Open App Store > Search.

ii. Click the app's icon, then click Developer Website.

iii. Once the site loads, look for the email or contact form and inform the developer of the issue.

2. Free up the storage

Anytime an iPhone lacks adequate space, things fail to load as they should. It would be best if you tried to free up space on your iPhone by deleting unneeded files or apps to ensure storage is not the cause of your iPhone's touch screen not responding.

iphone touchscreen not responding via checking storage

3. Adjust the sensitivity

Depending on your iPhone's model, you can try this method if it has a 3D Touch sensitivity feature. Open Settings > General > Accessibility. Then, adjust the sensitivity slider starting at the light, medium to firm, and note if your touchscreen starts responding. If not, use another method.

Part 2: Tips when there is a software issue

Your iPhone's software may be what's causing the touchscreen of your iPhone not to respond. The methods below will fix the iPhone if the cause of the unresponsive screen is software-based.

1. Force restart your iPhone

The first fix for any software-related issue is to restart the device. In this case, restart your iPhone to see if the screen will return to normal sensitivity once it reboots.

For iPhone 8 Plus, 8 or later models: press the iPhone's volume up button, then release it. Then, press the iPhone's volume down button, then release it. Finally, long press the iPhone's Side button until it reboots.

 iphone touchscreen not responding - iPhone8 and newer version

For iPhone 7 Plus or 7: Simultaneously, long-press the iPhone's power and volume down buttons and release when you see Apple's logo.

 iphone touchscreen not responding - iPhone7s

For iPhone 6 and below: long-press the iPhone's power and Home buttons and release when you see Apple's logo.

iphone touchscreen not responding - iPhone6 and earlier versions

If the screen is still unresponsive, proceed with the next methods.

2. Hard reset your device

If your iPhone's touchscreen is still unresponsive, try a hard reset. However, note that your data will be lost but, if you have a backup, you will restore it once the process completes.

iPhone 8 or later iPhone models: press then release the button for volume up then, press and release the button for volume down. Then, long-press the iPhone's Side button until Apple's logo displays.

iPhone 7 Plus or 7: Simultaneously, long-press the iPhone's buttons for Side and volume Down until Apple's logo displays.

iPhone 6s and earlier iPhone models: long-press the iPhone's Power and Home buttons until Apple's logo appears.

iphone touchscreen not responding different iphone models

Once the hard reset is done, your screen should now be responsive.

3. Update your iPhone through iTunes

Is your iPhone updated? If not, let's update it using iTunes. The good thing with this method is that no data on your iPhone will be lost. Go ahead and follow the steps below.

i. Open iTunes. Then, connect your device to the computer.

ii. Once your iPhone is recognized, click Settings > Check for Update.

iii. Choose the option to Download and Update and enter your passcode.

iphone touchscreen not responding update iphone via itunes

Once your iPhone is updated, your touchscreen should now be responding normally with no issue.

4. Use Perfix

If you want a method that fixes your iPhone's touchscreen not responding instantly with the simplest steps, try Perfix. This tool is a standard iOS repair tool designed to aid you in fixing such errors comprehensively.

Perfix will diagnose your iPhone and fix even other issues your iPhone might be having, such as touchscreen not responding or a frozen screen. To use Perfix, download and install it on your computer. Once done, follow these steps.

i. Connect your iPhone device to your computer.

ii. Once Perfix recognizes your iPhone, choose "Standard repair" mode.

iphone touchscreen not responding via standard-repair

iii. Click "Start repair".

Those simple steps will fix your iPhone, and you should by now have regained your touchscreen with the screen responding well.

The article recommends using Perfix to fix your iPhone's touchscreen not responding due to the following reasons.

i. Perfix causes no data loss.

ii. Perfix is more user-friendly than iTunes.

iii. It works well with all iOS devices.

iv. It fixes your iPhone even if it's not operational

v. Perfix fixes other issues, such as a frozen iPhone screen.

5. Restore iPhone to factory settings

Wiping your iPhone to the default factory settings is another fix you should try if still stuck. Note that all your data will be deleted. Thus have a backup.

To factory restore your iPhone, do the following:

i. Open “Settings” > “General”

ii. Click "Reset" > "Erase All Content and Settings", then enter your passcode.

iphone touchscreen not responding via reset

Your iPhone will then restart to default settings with the screen unresponsiveness fixed.

6. Put your iPhone in Recovery Mode restore

With recovery mode, you can fix your iPhone's touchscreen not responding but, all your data will be wiped out. Moreover, it would help if you had a computer with iTunes, the latest version, installed. To go ahead with this method, the steps below will guide you.

i. Connect your iPhone device to your computer.

ii. Press then release the button for volume up

iii. Press then release the button for volume down.

iv. Long-press the iPhones Power/Side button until a screen requesting to connect to iTunes appears.

v. Click "Update" to restore your iPhone or "Restore" to wipe out the iPhone and fix the problem.

iphone touchscreen not responding using recovery mode

Once the process completes, your iPhone will restart with the touchscreen problem resolved.

7. Put your device into DFU Mode

If the iPhone is yet to be fixed, the last option you should try is to use DFU mode. With this method, you require iTunes, and a backup of your data as all data will be wiped out. Ensure that the iPhone has no liquid or physical damage as using DFU mode when the iPhone has a hardware problem can brick the iPhone.

The steps to use DFU mode are:

i. Open iTunes and connect your iPhone device to your computer.

ii. Press then release the button for volume up

iii. Press then release the button for volume down.

iv. Long-press the iPhones Power/Side button until the iPhone's screen goes black.

v. While holding the Power/Slide button, long-press the button for volume down until iTunes recognizes your iPhone.

iphone touchscreen not responding via dfu

vi. Once iTunes prompts if to restore your iPhone, release the buttons and follow the instructions on your iPhone's screen

Let the process run smoothly. Once it completes, the iPhone will restart, and the iPhone touchscreen is not responding problem will be fixed.

Part 3 Tips when there is a physical problem

iPhone screens are sensitive, and thus if at any point you dropped your iPhone on the ground or inside water, it could have incurred a hardware problem

Here are quick tips that have worked for other users in fixing the touchscreen not responding problem.

1. Use the original iPhone charger to charge it. At times, iPhone may cause problems if you charge it using a different charger or cable.

iphone touchscreen not responding using charge

2. Check the screen protector: the screen protector may hinder you from touching the iPhone screen well. Try to remove it and see if the screen will start to respond.

iphone touchscreen not responding check screen protector

3. Clean the iPhone's screen to remove any dirt or dust and check if it starts responding.

iphone touchscreen not responding clean screen

4. Stop wearing gloves when using the iPhone: Not all gloves work well with the touchscreen. If you use a glove when touching your iPhone, remove it and use the iPhone. Check if the screen starts to respond.

iphone touchscreen not responding stop wearing gloves

5. Dry the iPhone after water damage: if your iPhone came in contact with water, try the following

  • The first thing is to turn off the iPhone.
  • Using a water-absorbent material, clean any hole in the iPhone.
  • Place the iPhone in a way that the left side will face upwards.

6. Press the touchscreen slightly: physical damage can dislodge your iPhone's logic board, making it not respond. So, gently press down the iPhone screen and see if it regains sensitivity. Be cautious to avoid further damages to your iPhone.

Summary

Having an iPhone whose touchscreen is not responding is frustrating and causes worries. In this article, various causes of your iPhone touchscreen not responding were discussed. The possible fixes were also discussed to ensure if you get stuck, you can fix the issue.

To fix your iPhone instantly, the article recommends using the Perfix tool. It will save you time and enable you to easily regain your iPhone, saving you time and energy in trying other methods.

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