[No iTunes] iPhone is Disabled Connect to iTunes, How to Unlock?

Bradley Jonathan | Apr 06, 2022

Reporter for five years, interacted with individuals working in the technology industry.


  • To fix "iPhone is Disabled Connect to iTunes", you can unlock your iPhone via iTunes “Restore” function.
  • Except for iTunes, there are alternatives available such as Find My and a professional unlock tool.

Still seeing the “iPhone is disabled connect to iTunes” message after entering the wrong passcode 10 times? You may think of connecting your iPhone with iTunes right away, but can this really help? Unlocking iPhone with iTunes takes a lot of time, yet with a super low success rate. Running a phone repair shop for 5 years, I know how annoying it can be in trying to connect with iTunes. So I won’t recommend it. Then what can you do instead?

This article covers effective methods that don't need iTunes to unlock your disabled iPhone. Let’s dive right in!

Part 1: Why Not Use iTunes To Unlock “iPhone is Disabled Connect to iTunes”?

Apple released iTunes in 2001. Initially, it acts as media software to play, download and manage audio or video files. In 2011, it allowed iOS users to back up and sync data across multiple devices. iTunes also can restore your iPhone/iPad to factory settings but it doesn’t always work well. Keep reading to know why.

Features of iTunes:

  • To entertain us by playing and downloading music, movies, TV shows, audiobooks, and podcasts.
  • To back up, update and restore your iOS devices.
  • To sync content from your computer to your iOS devices.

Drawbacks of iTunes:

  • iTunes may fail to recognize your iPhone even though it's connected to your computer.
  • iTunes is quite time-consuming with a 30% success rate. You may spend 2-3 hours but can’t unlock your disabled iPhone successfully in the end.
  • Your iPhone may be stuck during the download or recovery mode process, which means you have to start from scratch.
  • You might encounter various unpredictable error codes like error 3004, error 3194, error 1100, error 4000, error 4013, etc on your screen.
how to fix iphone itunes restore error 1

iTunes common errors

how to fix iphone itunes restore error 2

iTunes common errors

If you still want to try iTunes, check this guide. But undoubtedly, it is sensible of you to discard iTunes. In Part 2, I’ve collected 3 methods including a bonus to help you unlock your disabled iPhone in a much easier and faster way. The following methods are ordered according to their effectiveness and simplicity.

Part 2: How To Unlock “iPhone is Disabled, Connect to iTunes” without iTunes?

Method 1: Using Mobitrix LockAway(Bonus: The Quickest and Easiest Way)

Mobitrix LockAway is a professional unlocking tool with 10+ years of R&D experience in iOS cracking. It can bypass any form of screen lock for your iPhone/iPad. I have tried dozens of unlocking tools on my customers' iPhones and I consider Mobitrix LockAway as the safest and most reliable one.

Mobitrix LockAway can solve all the following problems you may encounter:

  • You forgot your iPhone screen passcode. (4/6-digit passcode, Alphanumeric passcode)
  • Your Face/Touch ID can’t work precisely.
  • You got a second-hand iPhone.
  • Your iPhone Screen cracks and becomes insensitive so you can’t input your passcode even you remember.


  • It takes only 20 minutes to unlock your disabled iPhone.
  • It’s super easy to operate and only requires a few simple clicks.
  • It’s user-friendly with a neat and straightforward interface. Even beginners can use it without any tech hassle.
  • It has a 99% success rate.
  • Your privacy is our top priority and can be 100% secured.
  • It fully supports iPhone 5s-iPhone 13 and iOS 12/13/14/15 and later.

5 Steps Only:

  1. Download and install Mobitrix LockAway.
  2. Connect your iPhone to your computer using a USB cable.
  3. Select the “Unlock Screen Passcode” option in the main menu.
  4. Use Mobitrix LockAway to Unlock Screen Passcode

    Use Mobitrix LockAway to Unlock Screen Passcode

  5. Click Start to remove the screen lock.
  6. Mobitrix LockAway - Unlock Screen Passcode - Product

    Mobitrix LockAway - Click Start to Unlock Screen Passcode

  7. Unlock is complete.
  8. Mobitrix LockAway - Unlock Screen Passcode - Unlock is complete

    Mobitrix LockAway - Unlock Screen Passcode - Unlock is complete

Now you know why I am such a big fan of Mobitrix LockAway. Its 100% effectiveness and simplicity help me attract lots of customers. There are also some other methods to fix “iPhone is disabled connect to iTunes”. But they have a few limitations compared with Mobitrix LockAway.

Method 2: How to Unlock a Disabled iPhone without iTunes with Find My

Find My app locates lost devices and keeps track of family members. It was previously split into two apps, Find My iPhone and Find My Friends, but Apple combined it into one with iOS 13. Except for location-related functions, it also can erase your Apple devices remotely to delete all your data to avoid your device falling into the wrong hands.

To fix “iPhone is disabled connect to iTunes” you can use Find My “Erase” function to erase all your data, including your screen lock passcode. But you need to meet some strict restrictions below.


  • The Find My feature must be enabled on your locked iPhone.
  • Your locked iPhone must have your iCloud account signed in.
  • You need to remember your Apple ID and password.
  • Your locked iPhone must have a network connection (wifi or cellular)

You can operate it on the web ( icloud.com ) or Find My app on other Apple devices if you have one.

A. Via iCloud.com


  1. Go to iCloud.com on any computer or phone browser. Sign in to iCloud via your Apple ID credentials.
  2. Click on Find iPhone in the menu.
  3. turn off find my iphone without phone by icloud

    Click on Find iPhone in the menu.

  4. Type your Apple ID and password again to reconfirm the sign-in.
  5. Click All Devices to locate your iPhone.
  6. Tap erase iPhone and enter your Apple ID password again.
  7. Click erase again to confirm.
  8. After the erase process is done, your iPhone will restart. And then, you can restore your iPhone from the previous backup via iCloud or iTunes.
    how to factory reset iphone via icloud

    Erase iPhone via iCloud

B. Via Find My App


  1. Open the Find My App on another Apple device.
  2. open app on another apple device

    Open Find My

  3. Sign in to the iCloud account and Password of your locked iPhone.
  4. Click on the “Devices” option and choose your locked device.
  5. Click on the "Action" button at the bottom of the screen. And then choose the "Erase iPhone" option. All the data on your iPhone will get erased automatically.
  6. unlock iphone with find my iphone

    Erase iPhone via Find My App

  7. Next, you can restore your iPhone from your iTunes backup or iCloud backup or set it up again as a new one.

Still, there is one method left you can try to unlock your disabled iPhone, i.e., the DFU method. It is the trickiest method of all. Read on further to know what is DFU Mode.

Method 3: DFU Mode

one dfu mode

What is the DFU Mode?

The DFU mode, also known as the Device Firmware Update, lies “under” your iPhone Operating System (iOS). It helps in restoring your iPhone to a working state.

The DFU mode is similar to the Recovery Mode you use on Mac or the BIOS on the Windows computer. The main difference is DFU mode can enable iTunes/Finder to access your iOS on a higher level of privilege, which is not possible with recovery mode. Such as DFU can jailbreak or un-jailbreak your device and downgrade your iPhone to an earlier version of iOS.

Requirements for Using the DFU Mode:

  1. Avoid performing DFU mode on an iPhone with water damage.
  2. Install the latest version of iTunes or MacOS on your Windows or Mac computer.
  3. While iTunes or Finder is reinstalling the system software and firmware, don’t disconnect your iPhone.

Drawbacks of the DFU Mode:

  1. It is hard to enter, as it requires a complicated combination of button presses.
  2. It is hard to tell whether your iPhone has successfully entered the DFU mode or it just turned off. Because when you put your iPhone into DFU mode, your iPhone screen is powered on, but it turns black.
  3. Your iPhone will become a “brick” if any step goes wrong while entering the DFU mode.
  4. It’s very time-consuming.

What Happens When You Use the DFU Mode:

You will see a pop-up window when you connect your iPhone to iTunes or Finder. Click on Restore iPhone to install a new OS. And be noted that this will delete all your data, along with your screen passcode.

Check this detailed tutorial to learn how to enter the DFU mode.

DFU mode is suitable for people with a technical background. Because it's a complicated process and needs the expertise to operate. If you want a simple and quick solution, Mobitrix LockAway is your best choice.

Part 3 Bonus Tip: How to Avoid Disabling Your iPhone Again?


1. Set your iPhone to erase all the data automatically after entering the wrong passcode 10 times.

iPhone has a built-in feature that erases all the data on your iPhone after 10 consecutive wrong passcode entries. Once all your data is erased, you can restore your iPhone from your backup via iTunes/iCloud or set it up again from scratch.

It is more of an extreme option. But it really can secure your privacy when your iPhone is stolen or lost.


  1. To turn on this feature, go to Settings > Touch ID and Passcode or (Face ID and Passcode).
  2. Enter your Passcode, scroll down and toggle on the “Erase Data” option.

2. Set up an additional Touch ID or Face ID:


  1. Open the Settings.
  2. Choose Touch ID and Passcode or Face ID and Passcode. Follow the on-screen directions.

3. Turn off the “Tap to Raise” and “Raise to Wake” options:

Your iPhone screen is activated when you tap on it or raise your iPhone. You can disable these settings to avoid activating your iPhone in your pocket accidentally.


  1. Open the Settings > Accessibility > Touch > disable “Tap to Wake” option.
  2. Then go to “Display and Brightness” and turn off the “Raise to Wake” option.

Note: Make sure to back up your data regularly. This way, you can reset your iPhone and restore your data even if you forget your iPhone screen passcode.


So, this is all about how to fix “iPhone is disabled, connect to iTunes”. Next time you see this message, you will know exactly how to unlock it.

Frankly speaking, I would always prefer Mobitrix LockAway. It has been a lifesaver for me. Since I started using Mobitrix LockAway, my customers have never returned disappointed by my services.

Anyway, don't waste any more time and unlock your disabled iPhone now!